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Header 103 Component Issue: Tab Transition Failure on Production Site | Relume Community

Header 103 Component Issue: Tab Transition Failure on Production Site

·Apr 24, 2024 08:56 AM

Hi guys, I've got an issue with the Header 103 component. It stays stuck to the first tab on the production site, whereas the tabs transition correctly from one to another on the staging site. I'm confused, everything is the same on both sites, so what could go wrong? Production: https://www.calixar.com/ Staging: https://calixar.webflow.io/ Read-only link: https://preview.webflow.com/preview/calixar?utm_medium=preview_link&utm_source=designe[…]r&preview=1f6a6e356a60ca0ab16e4af9e0c47c19&workflow=preview Thanks a lot for your help, Steven

52 comments

· Sorted by Oldest

Steven T.
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Relume can someone please assist?
Steven T.
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Matt J.?
Matt J.
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Steven T. First one is production, second is staging - I would say its the difference between these two console logs - either a conflict with an existing script that for some reason is only on production, or a conflict with webflow's existing API that only exists on production. I would try moving the multi-step form script to the specific page, rather than the whole website custom code fields and testing that out. If that doesn't resolve, I'll have to escalate this to engineering. Thanks!
Steven T.
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Thank you Matt J.. I've moved the multi-step form script, it shouldn't be on the homepage anymore. The issue still persists, though...
Matt J.
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alright, it was a worth a shot. Will escalate, thanks
Steven T.
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Thank you
Steven T.
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Hello Matt J., any update?
Matt J.
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Steven T. our team is taking a look at it still, hoping we'll have an answer one way or another soon, apologies for the delay.
Steven T.
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No problem. I've found another way though.
Matt J.
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Steven T. okay, would you be able to share - DM If you'd like.
Steven T.
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I've used a Flowbase cloneable that didn't have that issue
Steven T.
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https://webflow.com/made-in-webflow/website/Webflow-Content-Slider
Matt J.
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Okay got it
Steven T.
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Hi Matt J., I'm actually facing other issues with that flowbase alternative, so I'd like to go back to Relume's component. When could I expect a fix? I know it's none of your business, but my client is getting impatient and doesn't really understand why such a feature is hard to work just fine.
Matt J.
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If you are facing a similar issue with flowbase then my guess is that its something to do with some custom code on your site that maybe only happens on production which makes things extremely difficult to troubleshoot because we obviously can't just start deleting code from a production website. I'd like to get our team to fix our component on our preview first and go from there. I suspect we could also test this component on a another page of a production site as well to make sure its not some issue with the component + webflow in isolation.