Account Upgrade Issue: Payment Made but Still on Free Status

Hello, I'm having trouble with my account. I've made the corresponding payment, but my account and projects are still in free status, not Pro status.

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Javier A.
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Matt J. Matt, can you help me solve this problem? I see in the referenced link that there was a similar case.
Matt J.
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Javier A. sure, can you provide your Relume account email and I'll take a look?
Matt J.
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you can DM or send here, up to you

Javier A.
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·
Matt J. Matt, can you help me solve this problem? I see in the referenced link that there was a similar case.
Matt J.
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·
Javier A. sure, can you provide your Relume account email and I'll take a look?
Matt J.
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you can DM or send here, up to you