Troubleshooting Webflow Sitemap Imports: Tips and Solutions

Hi everyone, relume is a fantastic tool, but I'm running into an issue that I can't seem to resolve. When I try to import my sitemap into Webflow, it frequently gets stuck on the loading screen. It doesn't throw an error or finish; it just keeps loading indefinitely, even after waiting for 15 minutes or more. Importing page by page does work, but it's a bit tedious because I need to first create each page within Webflow before importing the content into it. I have had the sitemap import complete successfully on rare occasions, but I can't pinpoint what conditions lead to those successes. Does anyone have any advice on how to ensure a successful sitemap import?

8 comments

Matt J.
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Hisanori S. have you started your webflow project using our style guide? Can you provide a read-only link?
Hisanori S.
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Hi Matt J. Thanks for your reply. I followed the export flow for Webflow as outlined on Relume's website. Here's the read-only link: [https://preview.webflow.com/preview/import-sample?utm_medium=preview_link&utm_source=d[…]e&preview=526b516e259d0cd1ed97613306cccb86&workflow=preview] I usually name my Relume and Webflow projects in Japanese, but I tried renaming them in English just in case, however, the issue persisted. I've also noticed that when I try to import from Relume to Webflow, a directory named "Untitled" is created in Webflow.(There are three "Untitled" directories in the sample, as I tried importing three times. One directory is created per import.)
Matt J.
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Hisanori S. thanks for that - can you also share your Relume project share link?
Hisanori S.
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Matt J. Here's the link to the Relume project: [ https://www.relume.io/app/project/P1199456_MLrH2bZ_4HZMNTmT52kUGZdsVsYbUVr02R2Sy5cZs3c ]
Matt J.
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Hisanori S. I've passed this onto engineering - I hope we'll have a resolution soon but I do not know how quickly we would have it. I'll be sure to give you an update once I have one - apologies for the issues here.
Hisanori S.
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Matt J., Thank you for looking into this! I'll import each page individually until there's a resolution. I appreciate the update!
Matt J.
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Hisanori S. unfortunately it looks like the most immediate fix is to have the page names within the Relume Site Builder be in English. We are working on a fix but it could take a couple of days between coding, testing, and the webflow app review process.
Hisanori S.
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Matt J. I see, the page names within the Relume Site Builder need to be in English for now. I didn't realize that! It would be more convenient for me to use Japanese page names when explaining things to my client, but I understand that's not possible at the moment. I will use English page names for the time being. Thank you so much for identifying the cause of the issue!

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