Trouble with Relume Support and Broken Contra Profile Link

Mateusz S. · 2025-07-31 13:51:37.970594+00

Hey! I reached out to Relume support about my showcase profile a while ago but haven’t heard back yet (over a week ago). My Contra profile link is broken, and I have two websites showcased (more coming soon). Is there any way to get this fixed? Thanks!

Trouble with Relume Support and Broken Contra Profile Link | Relume Community

9 comments

· Sorted by Oldest

Kaleb J.
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Hey Mateusz S.! Matt J. is who helps handle our showcase and is on leave at the moment but I'm sure he'll get on to it as soon as he's back next week 🙂 Thanks for your patience!
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Mateusz S.
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Ok understood. Thanks!
Matt J.
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Mateusz S. I'll take a look into this but it could take a couple days. Hoping to create more of a transparent process around the showcase as well - thank you for your patience here.
Mateusz S.
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Ok, I'll be waiting. Thank you!
Kaleb J.
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Matt J. Now that you're back online, just a friendly follow up on this request 🙂
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Mateusz S.
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Hey Matt J. , following up on this again 😉
Matt J.
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Mateusz S. we’re actively building our and streamlining this process so that expectations and timing are more clear. I’ll announce something in Announcements when we’re ready. Terribly sorry for the lack of comms on our part here.
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Mateusz S.
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Hey team, just following up on the message. It’s been two months since I reached out for what it seems to be easy fix, and I haven’t seen any changes or updates on the showcase side. Also, I noticed the Showcase section hasn’t been updated in quite a while, so I’m not sure if it’s still active. I was considering the Contra Expert badge, but if the showcase isn’t being updated, I’m not sure if it’s worth pursuing. Can you share a bit of clarity on this?
Matt J.
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Mateusz S. we're revamping and rethinking how we want the expert badge and showcase to work and what it represents. We're starting from zero with first principles and building up a system, instructions, and a few other things. I understand that having this badge means something to you today, but I can assure you that it'll mean even more once we've come out with the new system. This is going to take more time than I had originally had in my head and I don't have an ETA on it at this time.