Issues with Relume Access on Computer: Can't Advance Beyond Screen

·Feb 11, 2025 06:00 PM

Hi im trying to use relume on my computer but it will not let me advance futher than this. The x to exist is not there but it is when im on a desktop computer.

8 comments

· Sorted by Oldest

Matt J.
·
Rian W. can you click anywhere outside of the box? You'll want to be using Chrome anyway as that is the only browser that we officially support. Safari is known for quite a few bugs once you start to get into the experience more. If clicking anywhere in the overlay doesn't work for some reason, try this URL and I'll have a test on verifying this bug in Safari. https://www.relume.io/dashboard
Rian W.
·
it doesnt work i tried clicking learn more also and nothing
Rian W.
·
ill try the link'
Rian W.
·
I just tried the link it just sent me back to the image above
Rian W.
·
ill try downloading chrome
Matt J.
·
hmm interesting
Matt J.
·
yeah, so far I have been able to click outside the modal, the circle, and the button to get this modal to close so am not entirely sure what might be going on there but yeah, Chrome will likely work much better overall.
Rian W.
·
it worked when I downloaded Chrome. Thank you
👏1

Matt J.
·
Rian W. can you click anywhere outside of the box? You'll want to be using Chrome anyway as that is the only browser that we officially support. Safari is known for quite a few bugs once you start to get into the experience more. If clicking anywhere in the overlay doesn't work for some reason, try this URL and I'll have a test on verifying this bug in Safari. https://www.relume.io/dashboard
Rian W.
·
it doesnt work i tried clicking learn more also and nothing
Rian W.
·
ill try the link'
Rian W.
·
I just tried the link it just sent me back to the image above
Rian W.
·
ill try downloading chrome
Matt J.
·
hmm interesting
Matt J.
·
yeah, so far I have been able to click outside the modal, the circle, and the button to get this modal to close so am not entirely sure what might be going on there but yeah, Chrome will likely work much better overall.
Rian W.
·
it worked when I downloaded Chrome. Thank you
👏1