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Issues
Issues

Urgent: Payment Processing Issue with Multiple Credit Cards

Avatar of Michael R.Michael R.
·

Hi Team - This is major issue can you look into this, Matt J.? My CEO just tried updating the payment details on the account after getting a notification, but they tried 3 credit cards, and none of them were accepted. There is money on all the cards, including the default one that we normally use. This a top priority case for us. Can you guys please look into this ASAP and let me know the results of your findings, this is crucial for our business. Dan Adam M.

1 comment

  • Avatar of Matt J.
    Matt J.
    ·

    Michael R. can you DM the Relume account email?