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Error Loading Project: Troubleshooting Tips Needed

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Getting this error while trying to load my project. I've already tried Cmd + Shift + R refresh and logging out + logging back in - still happening. My email is srau@ifocusmktg.com

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Error Loading Project: Troubleshooting Tips Needed | Relume Community

14 comments

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Mike P.
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Having the same problem at Stephen R.
Matt J.
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Stephen R. Mike P. just so I have an understanding of how we got here - can you describe the steps you took that led to this error? This info would be extremely helpful in trying to resolve it. For me to unblock you and get your project to work again, I will also need the Relume project URL(s) and I will have to delete the missing global section reference.
Stephen R.
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Matt J. The first time I saw the error, I was trying to generate an additional sitemap in my project: https://www.relume.io/app/project/P2476857_ysvu7c3PgCjAtpvsAtM2fC8O70GeQ4aYbrkLZNLLphU
Stephen R.
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Now, I get the same error any time I select the project on my dashboard
Matt J.
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oh okay interesting, I'll try to reproduce this.
🙏1
Revamp D.
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Hi Matt J. I created a sitemap via URL (Problem was not occurring yet) and I touched it up to mimic the existing site current structure. Then, I created a secondary sitemap on the same project, asked it to generate sitemap using AI and then the issue occurred. Screenshots again below foe reference
Matt J.
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Revamp D. okay thanks for that additional info - can you also provide the Relume project URL?
Revamp D.
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Oh yup my bad! URL is: https://www.relume.io/app/project/P2478478_hckTMo345aUce6ejBCvIMfZ1cXeVZIVA_5paBtAIoJ0
Matt J.
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Stephen R. would you mind copy/pasting in the full error so I can grab the ID's to unblock you.

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Error: Global section be77046bf0a145abaf6d57aac10c6a4c not found
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at div
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at div
    at DropTarget (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:6381144)
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at div
    at DropTarget (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:6381144)
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at div
    at div
    at div
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at div
    at div
    at div
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at div
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at div
    at div
    at div
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at div
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at div
    at div
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at div
    at div
    at div
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at Q$ (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:6872513)
    at Uge.productionLibraryService (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:10331787)
    at div
    at div
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at c (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1288508)
    at div
    at P (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:1518587)
    at by (https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:2163911)
    at div
    at https://www.relume.io/app/js/main.a8b00878d564c59c5556.js:2:10344295

Matt J.
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Mike P. I'll need the Relume project URL in order to resolve the issue, unfortunately.
Matt J.
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Revamp D. in order to "fix" your project we had to restore to a snapshot before the glitch happened, so you should see a new project with the name "Admin copy of". Very sorry for the inconvenience of this bug.
Revamp D.
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No worries, thanks for your help!
Mike P.
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Thanks. I think signing out and restarting might have fixed it.