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Troubleshooting Greyed-Out Import Design Issue in Figma | Relume Community

Troubleshooting Greyed-Out Import Design Issue in Figma

·Aug 12, 2025 02:36 PM·

Hey team - does any one know why import design is greyed out? I have been able to import site map and wireframes into the right pages within figma, but this one doesnt want to work. I keep getting logged out too!

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16 comments

· Sorted by Oldest

Daniel B.
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Yeah I keep getting logged out of Relume when I am trying to design and build in the designer! It is saying invalid token and all sorts! Any ideas, please let me know. I have a share tomorrow with my client! Matt J. 🙂
Matt J.
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Daniel B. hmm are you importing into our Relume figma kit?
Daniel B.
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I am dude yeah!
Daniel B.
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Site map imported fine, as did the wireframes, but design is greyed out
Daniel B.
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Every time I go back into relume, to amend the design there, it kicks me out too saying invalid token. This happens especially when I go to upload an image
Matt J.
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If you are being logged out, this could be if you are logged in on another browser or device. Can only be logged in using the same user in one place.
Daniel B.
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Ohh interesting
Matt J.
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Can you send along your Relume project URL?
Daniel B.
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Let me check with my team, they should have an invite!
Daniel B.
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https://www.relume.io/app/project/P2337745_e5_psO9Tb5D0eHAeV2XaIzK-aaK1oVKCZnoJmmKcpVA
Daniel B.
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Would this be related to the export issue inside Figma too Matt J. or would this be separate
Matt J.
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Daniel B. which would be separate? Is that screenshot of the app import Figma or Webflow? If its webflow - you can only import a style guide one time into a Webflow project. But I wasnt aware of the design import being disabled so im really not sure why this state is happening yet.
Daniel B.
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Hey Matt this is all inside figma. I’m trying to export the design into the design page in figma currently
Matt J.
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Okay got it. I’ve paged in our CTO who is actively investigating it right now. Its 4am for the engineering team. 😬
Daniel B.
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Thank you!!