Issues with Relume Chrome Extension in Webflow Designer | Relume Community

Issues with Relume Chrome Extension in Webflow Designer

Hello! I'm having issues with Relume Chrome Extension. Is it just me or does anyone have issues with it? I'm seeing attached error on my Webflow designer area. I've followed the steps here but no luck. cc/ Matt J.

28 comments

Ömür Y.
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When I click the message it redirects me following url: https://www.relume.io/app/login?redirect=%2F__chrome-extension-login-complete And then I see a "Page not found" page briefly before tab closes itself.
Patrick B.
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Exact same issue here Ömür Y.
🙏1
Chris M.
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Hey peeps, fix is going out for this as we speak.
🙏1
Chris M.
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Sorry for the interruption to your work
Neeraj J.
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Same here
Chris M.
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You might need to reload the page & login again, but this should be fixed now.
✅1
Patrick B.
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Thank you Chris M. 🙏
Neeraj J.
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I'm on a Starter plan Chris M. (1st image) But in account settings it shows 2nd image
👀1
Neeraj J.
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Neeraj J.
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email used in my account - neerajxwork@gmail.com
Chris M.
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Sorry for the interruption! Another fix is rolling out now, should be in your hands shortly.
Chris M.
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Fix is out, reload the page and let me know if you still have issues.
Neeraj J.
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It's still showing to upgrade Chris
Chris M.
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In Webflow?
Neeraj J.
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Yeah and in Relume as well, tho I'm on a starter plan Try logging out and logging in but issue is still there
Neeraj J.
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Hey Matt J. Can you help with the above
Matt J.
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Neeraj J. so this is still an issue you are saying? I know Chris has deployed several fixes so just verifying its an issue. I would have no way of helping with this other than to alert Chris and he may not be online for a few more hours to resolve if it is indeed still an issue.
Neeraj J.
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Yes Matt, Still facing the same issue, in stripe it's still showing that I'm subscribed but on Dashboard it is showing I'm on a free plan
Matt J.
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Neeraj J. okay, I've manually flipped your plan within the site and I can follow up with Chris at a later time today - let me know if you see the features you would expect while on the Pro plan. Thanks
Neeraj J.
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Checking
Neeraj J.
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Still same, Tried clearing cache and cookies but it's showing that I'm on a free plan
Matt J.
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okay yeah its going to "show" that you are on a free plan, but can you create more than one project or have more than 5 pages?
Matt J.
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we have to properly fix whatever is wrong here, I've just kind of bypassed that and set your user up with the pro plan as you have paid for
Matt J.
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so that we are no longer blocking you from doing work on Relume - and we'll resolve whatever else has gone wrong at a later time
Matt J.
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Neeraj J.
Neeraj J.
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Nope, I want to use components in a project
Matt J.
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Neeraj J. this should be resolved now - apologies for the issues here.
🙌1
Neeraj J.
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Thanks Matt, It's working fine now