Issues Exporting from Relume Pro Plan to Webflow

angel c. · 2025-10-28T22:14:28.607Z

bros, i have the pro plan for relume but when i want to export to webflow it say the same: upgrade to pro

Matt J.
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angel c. this is likely an issue with your webflow workspace - not with Relume. Here's a quick doc on the issue here: https://www.relume.io/resources/faqs/webflow-unresponsive-error
Matt J.
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carefully read it and let me know if you believe this is not the issue for you and I'd be happy to dig into it once I have your Relume account email. But I'm 90% the above issue is the case.
angel c.
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Matt J. no bro, i'll send the video. I Thought i bought the pro plan for webflow but i paid for something elese. Anyways, webflow should give me space for 2 websites. I only have 1 and is with the second where the problem is.
Matt J.
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angel c. make sure you are signed into the same Relume account as the one that has the Relume pro plan. Also send along your Relume account email so I can take a look at your account.
angel c.
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yes, it is the same account. i already logged out and in in both apps. this is my gmail : angel.business365@gmail.com
Matt J.
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angel c. okay got it - apologies for the issues here and for the delay as well. We'll have to end your trial to make this work instantly - you are on the yearly plan - $480. Do you want to end the trial right now and be charged $480 today or do you want me change this to a monthly plan - we could do the Starter at - 1 project, 5 pages at $26/mo or pro plan at $58/mo?
Matt J.
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Meanwhile, I'll alert the team that there is a bug with the webflow app and trials - apologies for this.
Matt J.
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or I can change this to a monthly plan and provide 1 month free on the pro?
Matt J.
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Who's going to say no to free? I'll just do that last idea so you can be unblocked - doing now!
Matt J.
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angel c. okay you should be unblocked now. You'll be charged $58 on November 30th.
angel c.
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thank you so much math 🙂 God bless you man. thank you so so sos os sosososooso sosoososoososoosoososoos muuuuuch 🙂
Matt J.
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no worries!
angel c.
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Matt J. Bro i'm still having the same problem
🫥1
angel c.
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it keeps saying, " you're already in this plan "
Matt J.
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In webflow open that 3 line menu I highlighted in my previous screenshot you should see what email you are logged in as

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