How to Navigate Through a Sitemap in Relume When Holding Spacebar Freezes the Cursor
Is it possible to navigate through a sitemap in Relume? FAQs say hold spacebar to pan, but all that does is freeze my cursor.
Is it possible to navigate through a sitemap in Relume? FAQs say hold spacebar to pan, but all that does is freeze my cursor.
Thanks Matt. I was referring to the inability to pan up and down or across the multiple pages/sections. spacebar only freezes the trackpad. I figured out the two-finger slide... but it is still very clunky and time-consuming. There appears to be no way to grab the canvas and move it. I even tried different browsers. No dice 😞 And with that big obstacle, one would begrudgingly fall back on the much less efficient scrollbars...but... those don't even exist... Otherwise... a great tool... But it is definitely NOT helping me work 5x faster, as Dan's 'welcome' email claims. y'all GOTTA fix that pan problem... or at least start by giving the interface some scrollbars. I'm just sayin'... ;-)
I'm now working on wireframes, and this pan/scrollbar problem makes the system unusable. There is no way for me to zoom in on any specific page or section. It was a struggle but workable on the sitemap... not so much (at all) with the wireframes.
Scott sorry to hear of the frustrating experience. That all sounds pretty awful to be honest. So when you hold spacebar, your cursor just freezes and won't let you grab the canvas and move it around? When holding the spacebar, it turns your cursor into a grabber tool. What browsers have you tried? What device or system are you on? Curious to hear more about your system setup as I would suspect its something related to that and maybe we can find a way to make this work.
Spacebar freezes the cursor.
Complete (Windows 11) system reboot did not solve.
No way to pan or scroll in Brave, Chrome, or Firefox.
System is an old but high-end (at the time) Alienware gamer. I ain't gonna run DeepSeek on it, but it has never struggled on any other browser-based app before.
When i hold the spacebar, yes, the cursor changes to a grabber tool... which immediately freezes... until I release the spacebar.
so you're not using a mouse of any kind or some other peripheral device?
I am not using a mouse for this work, as I was avoiding locking myself in the office where I have a current high-end system. I wasn't intending to use Figma. I may go directly into WebFlow, though. I can't be the only one experiencing this issue with Relume. It's just a browser SaaS. Pretty simple stuff. From the UI perspective, I mean. I don't mean to imply that it's not sophisticated and robust under the hood.
sure yeah, we have had some feedback around the panning/zooming, but in most cases if a Lumer is completely blocked from doing these things, its usually something unique with their system such as using a wacom tablet to navigate around the canvas, or using an iPad, etc. Generally yeah, we're using pretty basic, common browser concepts here. I asked about Figma because usually the Lumers that have these challenges don't use Figma as we've mirrored our keyboard shortcuts 1:1 after Figma. But specifically, no we do not have any active tickets or other Lumers who are having these issues right now and certainly no one is blocked like you. So I'm just doing what I can to gather as much information as I can so that we can try to reproduce it. Once we're able to reproduce it, then we can fix it. If we can't reproduce it, it makes fixing it 100x harder to do.
yup.
I've found that diagnosing a problem is better than solving it in a vacuum 😉
Being that I still believe this to be a localized issue to your system, we'll have to continue troubleshooting in this way before I can confidently say we have a bug. Though I totally hear you on the user experience side of things - certainly there could be things we can improve here as fallbacks for when panning/zooming are not clear and I am in no way trying to overlook that feedback here - we truly appreciate this feedback. I know this all seems so ridiculous to try to do just to get something so basic to work. I really wish this would have just worked right out of the gate for you. But I promise that if we can figure out what might be causing this, we'll be on the right track to saving you countless hours in the long run. I've ran our chat through AI to help better understand what could be going on here and this was the response:
Keyboard focus isn’t on the canvas -If an input field, sidebar, or hidden focusable element has focus, holding spacebar may just insert spaces there and “freeze” the cursor while the grabber icon shows, but no pan happens. Fix to try: - single‑click an empty area of the canvas, then hold spacebar and drag. Spacebar key events being intercepted / repeated - Some Windows apps (macro tools, clipboard managers, keyboard utilities like HoldKey etc.) can capture or “auto‑repeat” spacebar, so Relume never gets a clean “spacebar held + mouse drag” event. Fixes to try: - Check Task Manager for input‑related utilities and kill them temporarily. - Test in another canvas tool such as Figma or FigJam to see if spacebar‑pan behaves similarly. - Plug in a basic USB keyboard to rule out the laptop keyboard. Trackpad driver / gesture conflicts - OEM touchpad drivers on gaming laptops sometimes override two‑finger gestures or treat click+drag with modifier keys differently, especially in browsers. Fixes to try: - Turn off advanced gestures or “three‑finger / four‑finger shortcuts” in Windows touchpad settings and test again. - Try with a USB mouse: hold spacebar, left‑click and drag; if that works, it is a touchpad issue, not Relume. Windows accessibility/keyboard settings - Sticky keys, filter keys, or toggle keys can break “hold a key while dragging” shortcuts like spacebar‑pan. - Fix to try: ensure Sticky Keys / Filter Keys / Toggle Keys are all turned off in Settings → Accessibility → Keyboard. Browser‑specific add‑ons / zoom level - Since he tried Brave, Chrome, and Firefox, extensions common across them could interfere with pointer or keyboard events (screen recorders, cursor tools, ad‑blockers with “block scroll”, etc.). Fixes to try: - Test in an incognito/private window with all extensions disabled. - Reset page zoom to 100% and use Relume’s internal zoom instead.
I'm also not suggesting that you try everything here - but just read it over and if you think on a hunch that one of these might be the issue, step into it and let me know what you find out. If none of this sounds reasonable, I can see if anyone on the team has a somewhat similar system and can let me know if they are running into the same issues though I'm really not holding my breath here. With a few hundred thousand users, its unlikely that this is a wide-spread issue - I would have definitely heard more about it before now.
Same problem is occurring with Figma... so... It appears that the Alienware has some form of touchpad sensitivity settings that may be "disabling" the spacebar while moving the mouse. Settings do not appear to be adjustable... at least not without burning a bunch of unnecessary time. Thanks for helping.