Unable to Access Premium Features Despite Pro Plan Payment – Need Support

·Jul 31, 2026 06:48 AM·

Matt J. Hello guys, I'm not sure why I've paid my subscription for Pro plan, Updated my payment and still can't access premium features. I'd really appreciate some support

2 comments

· Sorted by Oldest

Chitra M.
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Hi Louis F. can you DM me your account email please, and I’ll look into to this for you 🙂
Louis F.
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Thank you for getting back to me Chitra M. I just sent you a DM with my email

Chitra M.
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Hi Louis F. can you DM me your account email please, and I’ll look into to this for you 🙂
Louis F.
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Thank you for getting back to me Chitra M. I just sent you a DM with my email