Trouble Downgrading Account from $58 to $26 Plan

·Jan 17, 2026 06:47 PM·

Hi I need some support. I've been trying for almost a week to get my account downgraded from the $58 to the $26. It's greyed out and when I email support I just get the bot responding to go to my account page and downgrade.

2 comments

· Sorted by Oldest

Nabeel A.
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Matt J. can you please help him?
Matt J.
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M W. Looks like it was 2 days ago that you originally emailed and it looks like we have handled this as of 12 hours ago. Let me know if I've got the right account otherwise provide your Relume account email so I can better assist.

Nabeel A.
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Matt J. can you please help him?
Matt J.
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M W. Looks like it was 2 days ago that you originally emailed and it looks like we have handled this as of 12 hours ago. Let me know if I've got the right account otherwise provide your Relume account email so I can better assist.