Fixing GoDaddy Domain Issues with www Accessibility

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One client has their domain on godaddy and I am having a hard time to make the domain work with the “www.” The page can only be reached without the www. Does anyone have an advice here on what to do? Do I need to move the domain? Appreciate any help!

4 comments

· Sorted by Oldest

Chisom N.
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I think you need to add a CNAME record for www that point to the root domain
Ali
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I have this added the domain is swanmarinanyc.com and it seems not to be working for www.swanmarinanyc.com..
Chisom N.
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www.swanmarinanyc.com is working, However, without the www, it takes you to a godaddy page suggesting that the domain is available for sale. Your client probably needs to contact godaddy to resolve the issue
Matías O.
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Ali Maybe a CNAME dns is missing. Try adding this DNS Record:
Host/name: www
Type: CNAME
Vue: swanmarinanyc.com
TTL: 3600 (default)

Chisom N.
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I think you need to add a CNAME record for www that point to the root domain
Ali
·
I have this added the domain is swanmarinanyc.com and it seems not to be working for www.swanmarinanyc.com..
Chisom N.
·
www.swanmarinanyc.com is working, However, without the www, it takes you to a godaddy page suggesting that the domain is available for sale. Your client probably needs to contact godaddy to resolve the issue
Matías O.
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Ali Maybe a CNAME dns is missing. Try adding this DNS Record:
Host/name: www
Type: CNAME
Vue: swanmarinanyc.com
TTL: 3600 (default)