Relume Billing Issue: Account Stuck on Zero Projects Left

·Apr 20, 2025 05:03 AM·

Hello everyone, For the second time I'm facing the same problem. When I get a billing issue with Relume (late payment).. then I go to pay my late invoice.. My account is stuck on you have 0 projects left. I logged out and in, made a hard refresh.. nothing is changing.

2 comments

· Sorted by Oldest

Issues

Relume Billing Issue: Account Stuck on Zero Projects Left

Ahmed Y.

·Apr 20, 2025 05:03 AM·

Hello everyone, For the second time I'm facing the same problem. When I get a billing issue with Relume (late payment).. then I go to pay my late invoice.. My account is stuck on you have 0 projects left. I logged out and in, made a hard refresh.. nothing is changing.

2 comments

· Sorted by Oldest

Matt J.
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yeah when you dont cancel your sub we generate an invoice and you likely have other past due invoices. Best to cancel then resume rather than just not paying. Email support@relume.io and we’ll get it sorted.
Ahmed Y.
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Matt J. 🙂 All my invoices are paid..

Matt J.
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yeah when you dont cancel your sub we generate an invoice and you likely have other past due invoices. Best to cancel then resume rather than just not paying. Email support@relume.io and we’ll get it sorted.
Ahmed Y.
·
·
Matt J. 🙂 All my invoices are paid..