hi All, I experience a really basic error.

· Sorted by Oldest

hi All, I experience a really basic error.

· Sorted by Oldest

Matt J.
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pl apologies for the issues - can you share the URL you are trying to import?
pl
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it doesn't work for any url
Matt J.
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k, still would need a URL in order to troubleshoot
Matt J.
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you've tried stripe.com for example or?
Matt J.
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I just tested with stripe.com and it imported fine
Matt J.
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pl if you get the error with stripe.com then there’s a good chance that something on your local network is blocking it. I can provide a potential troubleshooting step that will give us more insight into what might be blocking it via DM.
Matt J.
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pl I was able to successfully import the URL you wanted to import - happy to transfer to your Relume account if you want to DM me your Relume account email.

Matt J.
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pl apologies for the issues - can you share the URL you are trying to import?
pl
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·
it doesn't work for any url
Matt J.
·
·
k, still would need a URL in order to troubleshoot
Matt J.
·
·
you've tried stripe.com for example or?
Matt J.
·
·
I just tested with stripe.com and it imported fine
Matt J.
·
·
pl if you get the error with stripe.com then there’s a good chance that something on your local network is blocking it. I can provide a potential troubleshooting step that will give us more insight into what might be blocking it via DM.
Matt J.
·
·
pl I was able to successfully import the URL you wanted to import - happy to transfer to your Relume account if you want to DM me your Relume account email.