Troubleshooting Image Upload Issues in the Style Guide

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I'm having some issues uploading images to the Style Guide. Every time I try and upload a file it says "Failed to upload image".

· Sorted by Oldest

Benjamin L.
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Benjamin L.
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I'm also getting this error every now and again
Matt J.
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Benjamin L. apologies for the issues here - we've identified this bug and have it on our list to resolve but unfortunately I dont have an ETA. Your best workaround at the moment would be to add these images into Figma or Webflow once imported to either.
Benjamin L.
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Thanks for the update Matt J.
Jonathan T.
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Hi Matt J., was this ever resolved? Or does the team know the parameters we need to work with for the file format, resolution, size, jpg or png, etc? Or is it just a bug right now. Issues
❤️1
Matt J.
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Jonathan T. we havent figured out what the pattern is that is causing the issue. I've followed up with engineering.
Matt J.
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I've collected several assets from several Lumers and when we test with them, they work so yeah, its a bit tricky.

Benjamin L.
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Benjamin L.
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I'm also getting this error every now and again
Matt J.
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·
Benjamin L. apologies for the issues here - we've identified this bug and have it on our list to resolve but unfortunately I dont have an ETA. Your best workaround at the moment would be to add these images into Figma or Webflow once imported to either.
Benjamin L.
·
·
Thanks for the update Matt J.
Jonathan T.
·
·
Hi Matt J., was this ever resolved? Or does the team know the parameters we need to work with for the file format, resolution, size, jpg or png, etc? Or is it just a bug right now. Issues
❤️1
Matt J.
·
·
Jonathan T. we havent figured out what the pattern is that is causing the issue. I've followed up with engineering.
Matt J.
·
·
I've collected several assets from several Lumers and when we test with them, they work so yeah, its a bit tricky.