Unable to Access Projects: Error and Troubleshooting Needed

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Hi Team I keep getting this error when trying to access our projects. Everything else on my system is working fine and I definitely do not have any internet connection issues. I have tried refreshing, logging out and back in, but when I tried logging back in, it said I couldn't do that either due to internet issues. My colleague is also unable to access anything. Can you please advise?

8 comments

· Sorted by Oldest

Jake O.
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having the exact same issue 🙂
Raoni T.
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Are you on windows or a mac?
Daniel S.
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Hey sorry about this https://relumecommunity.slack.com/archives/C02MS2V0FSP/p1737354777680129
Jessy M.
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Raoni T. mac
Raoni T.
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Jessy M. The output for dig +short apis.relume.io should be 34.239.167.89. If you get this and are still having issues in the browser, can you please force refresh with cmd+shift+r?
Raoni T.
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Maybe sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder might help as well.
Raoni T.
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Jessy M., are you still having issues with relume.io?
Jessy M.
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Sorry Raoni T. only just seeing this - the issues were resolved, thank you 🙂
🙌1

Jake O.
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having the exact same issue 🙂
Raoni T.
·
Are you on windows or a mac?
Daniel S.
·
Hey sorry about this https://relumecommunity.slack.com/archives/C02MS2V0FSP/p1737354777680129
Jessy M.
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Raoni T. mac
Raoni T.
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Jessy M. The output for dig +short apis.relume.io should be 34.239.167.89. If you get this and are still having issues in the browser, can you please force refresh with cmd+shift+r?
Raoni T.
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Maybe sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder might help as well.
Raoni T.
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Jessy M., are you still having issues with relume.io?
Jessy M.
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Sorry Raoni T. only just seeing this - the issues were resolved, thank you 🙂
🙌1