Community forum for knowledge and support

Updated last year

Troubleshooting the pro relume library figma kit

At a glance

A community member is having trouble loading the Pro Relume Library Figma Kit into Figma. They only see the "Navbars" component under the "Marketting Components" section, and no other components. They suspect it may be a cache issue or something similar. Another community member suggests that the free and pro kits should not clash, and asks if the pro kit was downloaded from the correct source. The community member confirms they downloaded it correctly but still have the same issue.

The community members then share a Figma file link, and the second community member confirms that all the components are present in the file. They suggest that the issue may be related to the community member's Figma starter tier, but later determine that the Figma pricing plan does not affect the kit. The second community member also notes that the "Pages" panel in Figma is a scrolling panel, and the community member may have missed seeing all the components due to this.

There is no explicitly marked answer, but the community members work together to troubleshoot the issue and provide suggestions to the original poster.

Useful resources

Hi everyone! I am new here. Maybe someone can help me. When I load the Pro Relume Library Figma Kit into Figma, I only see "Navbars" under Marketting Components. No other components show up. Prior to loading Pro, I had used the free kit. Is this maybe a cache issue or something similar? And how can I get all the components into Figma? Thanks in advance.

M
M
R
19 comments

hmm I don't see why the free or pro figma kit would clash in any way.

Did you download the pro figma kit from here?

Yes. Tried it repeatedly and still get the same result. I am not sure why.

would you mind sending me a DM with your figma share link? Will take a peek - it definitely should not only have one component in there. Apologies for the frustrations Martin.

Certainly. And no apologies needed. I will need a few mins before I am at my desk. I’ll send the share link shortly.

Let me know if there is anything else you need me to do. Thank you for the help, Matt!

Would it have anything to do with my FIgma starter tier? Typically this is not a problem. But if I need to upgrade to a team plan I will do so.

yeah maybe because when I open that file you shared - I see all of the pages and components just fine.

Interesting. I will try that.

hmm no actually - so the Figma pricing is based on 3 figma files. The Relume Starter Plan - has no effect on this figma kit.

That’s what I was contemplating as well.

this is what I see in your figma file that you shared with me

Wow, so it’s there. I may need to reach out to Figma.

yeah, its all there

Thank you Matt. I’ll let you know what happens.

Hi is there any update on this? we seem to be having the same issue.

on the top left where you see "Pages" - that panel is a scrolling panel - so there should be many many pages up there. I think it was both user error and a little bit of a technical issue with equipment where Martin wasn't seeing very clearly that the panel was scrollable. If you need more details, happy to share in a DM - just shoot me one.

Add a reply
Sign up and join the conversation on Slack