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Pro Subscription Issue: Unable to Access Features After Payment | Relume Community

Pro Subscription Issue: Unable to Access Features After Payment

·Mar 12, 2025 02:13 PM

hi hi! I just paid for pro after the payment lapsed for a couple months but it's not showing that i'm on pro or letting me create a new site and still asking me to fix billing/upgrade. I've logged out and logged back in twice.

4 comments

· Sorted by Oldest

Matt J.
·
Sophia O. can you share the relume account email?
Sophia O.
·
Matt J. sure! team@ignorenomore.agency is the email on the account. 🙂
Sophia O.
·
Matt J. any update on this? 🙂 It's holding up 2 client projects. DM'ing you with more deets
Matt J.
·
Sophia O. apologies for the delay here - can you check it out now - hoping I've resolved it for you.