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Updated 6 days ago

Trouble with pro account after lapsed payment

hi hi! I just paid for pro after the payment lapsed for a couple months but it's not showing that i'm on pro or letting me create a new site and still asking me to fix billing/upgrade.

I've logged out and logged back in twice.

M
S
4 comments

@Sophia O'Neal can you share the relume account email?

@Matt sure! team@ignorenomore.agency is the email on the account. πŸ™‚

@Matt any update on this? πŸ™‚ It's holding up 2 client projects. DM'ing you with more deets

@Sophia O'Neal apologies for the delay here - can you check it out now - hoping I've resolved it for you.

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