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Issues
Issues

Pro Subscription Issue: Unable to Access Features After Payment

Avatar of Sophia O.Sophia O.
路

hi hi! I just paid for pro after the payment lapsed for a couple months but it's not showing that i'm on pro or letting me create a new site and still asking me to fix billing/upgrade. I've logged out and logged back in twice.

4 comments

  • Avatar of Matt J.
    Matt J.
    路

    Sophia O. can you share the relume account email?

  • Avatar of Sophia O.
    Sophia O.
    路

    Matt J. sure! team@ignorenomore.agency is the email on the account. 馃檪

  • Avatar of Sophia O.
    Sophia O.
    路

    Matt J. any update on this? 馃檪 It's holding up 2 client projects. DM'ing you with more deets

  • Avatar of Matt J.
    Matt J.
    路

    Sophia O. apologies for the delay here - can you check it out now - hoping I've resolved it for you.