Relume
Log in

Community forum for knowledge and support

Updated 2 months ago

The Wireframe Page Crashes

At a glance

A community member is experiencing an issue accessing their wireframe page, which is crashing, while the Sitemap page is working fine. They have tried hard refreshing the page and logging in and out, but the issue persists. Their colleagues are also unable to access the wireframe. The community member has tested the issue in an incognito browser, where the wireframe opens fine when logged out but the same error occurs when logged in. They have also duplicated the project, and the issue occurs in the copy as well. Another community member has offered to send the Relume project URL to the original poster.

AAshley G
·

Hi all,

I am trying to access my wireframe page but keep getting an error message that the site has crashed. I have hard refreshed the page as well as logged in and out. My colleagues also cannot access the wireframe. The Sitemap page is having no issues.

A
M
6 comments
AAshley G

Update: Test in Incognito Browser

Logged out - wireframe opens fine
Logged in - same error occurs

AAshley G

Update: Similar posts

None of the similar posts have the same issue.

AAshley G

Update: duplicate test

I duplicated the project to see if the error also occurs in the copy. It does.

MMatt Johnson

@Ashley G can you send along the Relume project URL?

AAshley G

Hi there Matt, just sent you a PM, hope that's okay

MMatt Johnson

absolutely, thanks!

Add a reply
Sign up and join the conversation on Slack