The site builder/wireframe tool has glitched for the pa...

At a glance

The community member is experiencing an issue with a site builder/wireframe tool where sections or pages they try to move do not "lock" into place and instead float around or get deleted. This issue has been happening for a few weeks and is getting worse. Other community members have also experienced similar problems with this feature. The community members have shared videos of the issue and the company representative has acknowledged the problem and said they will look into it. It seems the issue may be related to the size of the sitemap.

SSage

Hello, the site builder/wireframe tool has glitched for me for the past few weeks every time I try and drag and drop a section. The section or page I'm trying to move will not "lock" into place and will just float around and sometimes go back to where it came from, but other times, it will just get deleted. It is getting increasingly worse. Has anyone else experienced this?

10 comments

LLucca Pinho

It has also happened to me several times. A bit annoying.

SSage

Yeah I heavily rely on the this feature and it's pretty frustrating.

DDaniel Slater

Hey thanks for bringing this to our attention! I'd love to help fix this for you. Can you please send a loom of the issue 😄

SSage

Yes, I'll do that today!

SSage

Update: despite dealing with this glitch for about a month and not saying anything, now that I have mentioned it I cannot recreate the error. If I see it again I'll take a video.

SSage

Finally caught it on camera!

Loom here!

DDaniel Slater

Thanks Sage 🙌 I'll see what I can do!

SSage

It seems like the bigger the sitemap gets, the worse the issue becomes.

SSage

Thread here!

MMatt Johnson

got it!

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The site builder/wireframe tool has glitched for the past few weeks.