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Sitemap generator issues

At a glance

Multiple community members reported issues with the Sitemap Generator tool. Initially, there was speculation about word limit restrictions being the cause, but this was ruled out as users confirmed the error persisted even with shorter prompts.

The issue was identified as being related to OpenAI experiencing multiple outages throughout the day. The development team confirmed they could not resolve the problem on their end and had to wait for OpenAI to fix the underlying issue. During this discussion, it was also clarified that free plan users can access the AI sitemap feature with a limit of 1 project and sitemap export.

The problem was eventually resolved, with community members confirming the tool was back up and running.

Useful resources

Hey ๐Ÿ‘‹! Is anyone else having issues with the Sitemap Generator? I keep getting this error? Curious if anyone else is getting this and if there is anything I can do about it. Thanks!

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23 comments

I know OpenAI was having some issues on/off today - the last issue was resolved about 35 minutes ago. Maybe its a lingering affect from that? This error to me tells me though that you may also be hitting some of the word limits of the prompt potentially. Let me confirm with the dev team on this error and get back to you.

cc

Hey,

Facing the same issue here

Thanks Matt, I'll be waiting to hear from your team.

noted. The good news is that our team will be coming online shortly in Australia - so I'm confident we'll get this resolved soon. Appreciate your patience.

And just to clarify, the free plan users can still access the AI site map feature correct?

Just signed up to use this tool and already...

correct, free plan can have 1 project and export just the sitemap.

Yeah, I'm having the same issue and I have been trying. I thought the issue was the word length but still persisted when I shortened it. Hopefully it gets resolves soon and can't wait to use this for the first time.

it looks like OpenAI is having some issues. There have been 3 separate issues today. I'm guessing (because they have not reported yet this new one) that they are experiencing yet another one. We are not seeing any issues on our end to resolve - so unfortunately we'll have to wait for OpenAI to resolve the issue. If we have any updates, I will be sure to post them here. Very sorry for the inconvenience.

https://status.openai.com

Also having this same issue and it isn't from prompt length

Also having the same issue. Thanks for working on it.

correct Darryl - prompt length is not the issue. Thanks for clarifying.

Hey - just adding to this, getting the same. Have checked the prompt and itโ€™s 1175 chars so within the parameters of acceptability, but sounds like itโ€™s a wider issue.

Will there be some reply here to inform of a resolution or do we need to just keep trying over and over .... ?

Iโ€™m having the same issue and I just subscribed. ๐Ÿ˜ž

Subscribed now, but could not produce anything, above error...

Also just subscribed. Is that related to the issue I wonder

There has been a partial outage in Open AI hence affecting and causing the error. Let's be patient guys once the issue is resolved, I believe everything will work fine.

Yeah thanks Isaac - our developers have looked at every possible avenue and there's really nothing we can do until OpenAI resolves the issue on their end.

Back up and running. Thanks guys!

Woohoo! Let's build! ๐Ÿ’ช

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