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Updated 2 months ago

Restoring lost project updates

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A community member has lost all updates to a file they were working on in their personal space from the previous day. They are looking to restore the file to its last active working state around 6pm. The community member has contacted support but is waiting for a reply, and is wondering if anyone in the community can help. Another community member, Matt, has replied to the original community member's emails.

SSam Richardson-Gerrard

I've had an issue where a file I was working on (in my personal space) has lost all updates to the project from yesterday. I'm looking to restore this from the last active working state (around 6pm). The file still exists, but the work done was lost/unsaved. Contacted support but as I'm waiting for a reply wondered if anyone here could help?

2 comments

MMatt Johnson

@Sam Richardson-Gerrard I've replied to your emails.

SSam Richardson-Gerrard

Thanks Matt, I'll let the team know

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