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Resolving issues with relume builder tool subscription

At a glance

A community member is experiencing an issue with their Relume Builder Tool subscription. Initially, their card was not accepted, so they changed the payment method. However, the subscription has not renewed. The community member canceled the subscription and attempted to reactivate it, but it is scheduled to start from June 2nd. The community member is seeking assistance to resolve this matter.

In the comments, another community member indicates they will be assisting with the concern, and a third community member apologizes for the trouble and suggests the original poster check their email.

I’m experiencing an issue with my Relume Builder Tool subscription. Initially, my card was not accepted, so I changed the payment method. However, the subscription hasn’t renewed. I canceled it and attempted to reactivate, but it’s scheduled to start from June 2nd. Could you assist me with resolving this matter?

Thank you.

M
C
Z
3 comments

Hi , will be assisting you on this concern. Thank you

Hi we're sorry for the trouble, could you please check your email? Thank you!

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