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Updated last year

Requesting a refund for an annual subscription

At a glance

The community member accidentally paid €380 for a year-long subscription to Relume, a product they only needed for a one-time project. They are requesting a refund and cancellation of the subscription. A community member in the comments suggests the community member should email support@relume.io to get this resolved.

Hi, I have a question and I don't know in what channel i should write, basically, I thought the free week trial ended tomorrow instead of today, and I paid €380 for all year, but unfortunatly I won't need the product much because I'm an in-house designer that needed Relume for a one-time project. Is there any way I could get a refund and cancel my subscription? (Love what you guys are doing, made my life a lot easier)

M
1 comment

can you email support@relume.io and we'll get this resolved for you there!

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