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Updated 12 months ago

Relume Plugin Refuses to Log In

At a glance

A community member is having trouble logging into the Relume Figma plugin. The login process starts but then goes back to the login button screen. The community member has already deleted the cookies. Other community members try to help by asking for more details and suggesting troubleshooting steps. Eventually, a community member indicates that they have shipped a fix for the issue and asks the original poster to check if it works now.

-- CTEKNICS

Hello,
The relume plugin refuses to log in. The process starts then goes back the login button screen.
Thanks for your help.
PS: Cookies already deleted.

9 comments

MMatt Johnson

which plugin? Chrome or Figma?

-- CTEKNICS

Sorry, the Figma one.

MMatt Johnson

okay, and if you go into Figma and open up the Relume Figma Plugin - you are just seeing the "login" button and nothing else or?

-- CTEKNICS

The whole UI is there. Not a UI issue. When I click on login, I'm redirected to the website. I authenticate on the website, then the plugin Relume button will turn for 2s into the timer animation then will go back to login button app. Nothing more.

-- CTEKNICS

MMatt Johnson

Okay, let me send this to the team and have them investigate it more or provide troubleshooting tips for this. The video helped a lot! Thank you! Apologies for the issues here. The plugin appears to be working for me but I'm wondering if there is some sort step we might be missing here as far as a conflict or something.

SSanskar Gauchan

Hey I have shipped a fix for this

SSanskar Gauchan

can you check if this works now?

SSanskar Gauchan

If not can you send me a DM.

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