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Updated 2 months ago

Relume library only works on desktop

At a glance

The community member is experiencing an issue where they are getting a "Relume Library only works on desktop" message, even though they are on a desktop computer. The first comment suggests that there is no Relume Desktop App, and the issue may be related to the browser window size. The second comment indicates that the issue was resolved by enlarging the browser window on a 34" widescreen monitor. There is no explicitly marked answer in the comments.

CCharles Edwards

Hi, I'm getting this "Relume Library only works on desktop" message and don't know why or how to fix this. Can only imagine it means 2 things.

I must access the Relume Library from a desktop computer
I should be using a Relume Desktop App.

Problem is:

I'm on a desktop computer
I can't find a Desktop App anywhere from Relume

Any tips on getting through this?

2 comments

JJonathan Nathan

Hey , so there isn't a desktop app so no worries on that, from my understanding that'd normally show up when the window size is too small, but as you said you're on your desktop, is the browser window full width?

CCharles Edwards

Hey Jonathan,

No, I was had split the screen on that monitor and when I enlarged the screen, it corrected itself. But this was on a 34" widescreen monitor, so the split pixel size should have been plenty wide. Not a big deal. Thanks for getting back to me and sorry for getting back to you so late.

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