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Updated 2 months ago

Relume experiencing issues due to DNS update

At a glance

The community members are experiencing issues with Relume due to a bad DNS update. The company has rolled out a fix and is waiting for the change to propagate across the network. Some community members have tried troubleshooting steps like flushing DNS cache and force refreshing, but the issues persist. Eventually, one community member was able to access the site by using incognito mode.

DDaniel Slater
·

UPDATE: 95% of the network seems to have updated now

All seems to be working now

Hey all - there are issues with Relume at the moment. Unfortunately a bad DNS update has left us in a bad place. We've rolled out a fix and are waiting for the change to propagate the network. Thanks for your patience with this

J
R
10 comments
JJake Oxley

cheers!

RRaoni Timo de Castro Cambiaghi

if you're on a windows machine, running ipconfig /flushdns might help. Can you please try that and refresh the page?

JJake Oxley

im mac

RRaoni Timo de Castro Cambiaghi

Whats the output for dig +short apis.relume.io?

JJake Oxley

34.239.167.89

RRaoni Timo de Castro Cambiaghi

That's the correct address. Are you still having issues in the browser?

JJake Oxley

still seem to be stuck endless loading on log in page

RRaoni Timo de Castro Cambiaghi

Can you please force refresh with cmd+shift+r?

JJake Oxley

ive done that, and incognito, and tried flushing DNS in terminal with no luck

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

JJake Oxley

ok, just got in via incognito

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