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Updated 10 months ago

Refund request for 1-year subscription fee

At a glance

A community member was charged a 1-year subscription fee when linking a team member and would like a refund. They have emailed the support address at support@relume.io 2 days ago but have not received a reply. Another community member has responded saying they may be able to help, and has asked the original poster to DM their account email so they can look into the issue.

Hi everyone, I want to know being charged by 1 year subscription fee when linked my team member, would like to refund.
Where I can ask refund question? I've sent the email to support@relume.io , 2 days ago, no reply.

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2 comments

may be able to help

Thanks! Yep please DM me your account email so I can look into this for you

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