No output visible from relume ipsum

At a glance

A community member is having trouble seeing any output from using Relume Ipsum in their Figma project, despite having used up their 2000 free words. Another community member suggests emailing Relume's support team. The Relume team member responds by resetting the community member's account usage back to 2000 free words, and requests that they share a screenshot of Figma and Relume Ipsum, as well as any error messages, if the issue occurs again. The Relume team member also attaches a video showing how the text should update on the canvas, with no output displayed in the panel.

MMattias Pärlesköld

No Output Visible From Relume Ipsum
I'm trying out Relume Ipsum on a project in Figma and can't see any output, despite having my 2000 free words being eaten up…

3 comments

MMatt Johnson

would you mind emailing support@relume.io?

SSam Parkinson

Hi ,

I'm sorry you run into this issue. I've reset your account usage back to 2'000 free words.

If you run into the issue again, can you please share a screenshot of figma & Relume Ipsum at the time? Additionally if there is any error message please send that through too.

Thanks in advance,
Sam

SSam Parkinson

Also in case it helps I've attached a video of what it should look like. The text will update on the canvas - no output is displayed in the panel.

Add a reply

Community forum for knowledge and support

No output visible from relume ipsum