Joe Q.

Commented on Seeking Advice on Creating a Client Care Plan and...·Posted inGeneral

Maineiac M. - Good stuff, how do you plan on structuring the payment? Are you going per hour upon request, retainer for x amount of hours?

Commented on Guidance Needed on Quoting for Large Website Rebui...·Posted inGeneral

Joe Q.

Wow - how much did you quote for this if you dont mind me asking

Commented on Seeking Advice on Creating a Client Care Plan and...·Posted inGeneral

Joe Q.

Thank you! I will check it out today.

Posted in General·

Joe Q.

Seeking Advice on Creating a Client Care Plan and Pricing Structure

Hey yall - I posted about this before with little response so I'll try again. Ive had a bunch of clients ask me for some sort of care package. A lot of companies I work with don't have an "webmasters" or anyone to help with design assets or make small changes to their site as marketing initiatives change. Think its time to set something official up and was wondering if anyone has ever set up a care plan and what kind of charging structure they have. Thanks!

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Commented on Best Practices for Client Maintenance & Support Pr...·Posted inGeneral

Joe Q.

I dont see Webflow sites accumulate technical debt the same way a wordpress site would, but I am asked to make small changes, and in some cases make new pages. I feel like im closer to a fractional web guy that works closely with sales and marketing. Note: small changes are not due to anything I forgot, normally its something thats changed in the business and they dont have a dedicated person on staff to make the change for them.

Posted in General·

Joe Q.

Best Practices for Client Maintenance & Support Pricing Strategies

Hey Lumers - Had a question for anyone who provides maintenance and support for clients. I have a few now that need me for this and trying to get away from "handshake" type of deals into a professional ticketing system - Kinda torn on how to charge for these services. I'd like for new clients to pay an upfront charge, then hourly after? Hate tracking time for myself or have others do it so I also thought of a monthly cost for unlimited requests under a specific predefined scope? Not too sure - Would love any feedback or insight from anyone with experience in this. Thank you!

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