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Updated 6 months ago

Issues with banner 16 on mobile

At a glance

A community member reported issues with banner 16 on mobile devices where the animation speed increased and spacing between elements became too large in the top row, despite looking fine in Webflow preview. After troubleshooting and comparing working examples, the issue was traced to large images and component settings.

The solution was identified: remove the background from banner16_image-wrapper (noted as a bug in the component) and add a max-width of 6rem to banner16_image-wrapper. It was also suggested to adjust the smoothing setting rather than modifying the interaction itself, with an option to duplicate the interaction and enable it only for Phone Portrait if needed.

The original poster confirmed that implementing these changes resolved the issue on their website (snakesxladders.com).

Useful resources

Hey there, running into some issues with banner 16 on mobile. In webflow preview, the animation and spacing look great, but when I check it on my actual mobile devices (ipad & iphone), the top row has some issues. The animation speed has increased, and the spacing between elements is huge. Bottom row is as expected. Any help would be appreciated πŸ™
Read only site here

M
K
26 comments

I think in your case you might want to delete the hide tablet combo class. In the original component each item was quite a bit longer, so to make the items show up on scroll more quickly, you would hide items and have less items total but still have the same animation cadence if that makes sense.

Basically, you can only show so many items in the amount of time and scroll that a user would do on mobile so you will likely need to play around with that a bit.

That is what I did originally, but it had the same problem, which is why I tried adding those classes back in.

Just updated it to remove those, and can confirm the issue still persists 😒

yeah it looks like there are several edits here, which I understand why you made them, it should be possible

can you send the published URL?

I have this so far and it seems to act as it should on mobile device for me.
https://matts-stellar-site-a6dc0e.webflow.io/

Can you check?

its setup almost identically to yours other than the actual images

yeah wild, yours is wildly different

Yeah yours seems to work. So weird. I really tried not to change much but something must be off. Do you have a read only link I can steal your version from?

only other difference I see is the ratio and fill that you changed, maybe on mobile change those back to the default settings?

what the settings should be

Also looks like max height is set differently per breakpoint which again, I understand why, and it should be fine but you never know

In the top version, I haven't changed any of the styling, only added the photos and it's still behaving oddly when published vs in preview. Very confused

okay so maybe its the images, I see they are very large yeah?

yeah, they are fairly large. compressed to webp but still ~429 x 330px depending on the logo

hmm yeah I vaguely remember this issue with another Lumer...wish I had Mike Ross memory...hmmmm

let me see if I can jog my memory on this

okay cool, finally able to replicate and its the images, so now I can actually troubleshoot effectively!

Remove the background from banner16_image-wrapper - thats a bug and we should remove that from the component.
Add a max-width of 6rem to banner16_image-wrapper

you may need to play around with the interaction

I wouldn't necessarily mess with the interaction itself - just this smoothing setting. If you do need/want to play around with that interaction I would duplicate it and only check the box for Phone Portrait.

Thank you that's super helpful! I'll mess about with it πŸ™‚

Got it working and looking cute again! Thanks for all the help! I would have been pulling my hair out for hours 🫠
snakesxladders.com

woohoo! Awesome website by the way - great job!

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