Community forum for knowledge and support

Updated 11 months ago

Generating a wireframe in figma: troubleshooting an error

At a glance

A community member is having trouble generating a wireframe in Figma and is receiving an error message. They have tried several times and are using the Relume-Figma-Plugin to copy the wireframe from the site builder. The community members discuss that the issue may be related to the user being on a free trial plan, as the free plan only allows exporting sitemaps to Figma, and wireframe export is only available on paid plans. The community members suggest the user may want to continue using Relume's product after the trial period.

Hi Relume! I just tried several times to generate a wireframe in Figma. However I am told that an error occurred and I should contact "Support". There is no further information as to why an error occurred. This is why I am reaching out. What can I do to resolve the issue?

M
P
11 comments

if you tried right now, are you still getting the same issue?

Hi Matt! Just tried it again. But I am still getting "Error rendering the wireframe"

okay apologies for the issues. In Figma, are you using our Figma plugin?

Exactly. I am copying the wireframe from the site builder and pasting it via the Relume-Figma-Plugin.

I can paste the site map in Figma, no issues.

okay, are you on the free plan or on a paid plan?

I am on the 7 days trial

okay that is likely the issue then. Are you wanting to continue after the 7 day trial or you still want to try it out?

It is actually only the first day of employing the site-builder. I didn't yet really get a chance to see how I can integrate Relume's product in my workflow.

But I certainly would like to continue using it. Also since I use Relume's library for my Webflow projects.

right understood - well on the free plan/trial you can only export sitemaps to Figma. Once upgraded, you would be able to export wireframes as well.

Add a reply
Sign up and join the conversation on Slack