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Updated 11 months ago

Filter 2 Component Issue on Mobile

At a glance

Hi! Has anyone experienced the "Filter 2" component, filter button not working on mobile. The screen freezes for 20+ seconds before it opens.

  • Pasting the section on different page and it still happens
  • Pasting to a new website and it doesn't happen
  • Removing all the main head code and it still happens

The issue is in the Global Updates section:
https://rosi-solar-staging.webflow.io/resources

https://preview.webflow.com/preview/rosi-solar-staging?utm_medium=preview_link&utm_sou[…]&pageId=65b9437c5d7322e4a95743c6&locale=en&workflow=preview

Any suggestions would be very appreciated!! Thanks

R
M
6 comments

What's the recommended process if I can't get support here? Thanks

you have a combo class applied to the filters-wrapper that contains the filter menu on mobile thats affecting the positioning of that when the button is clicked.

I'm guessing its tied to another interaction.

You could either create a unique interaction for this element, limit the interaction to desktop, or remove it altogether and things should work as expected once again.

Thanks for the bump on this - apologies for the delay!

Awesome, thanks much appreciated πŸ™

Can I ask how you found the issue? Is it just experience, or do you have a process for troubleshooting, perhaps tools you use?

honest to God Rich....I think the site looks really cool, and I think you've done a great job. But as soon as the site loaded, I had a gut feeling it was going to be the animations. So I would say experience.

I could also tell that something was firing off when the button was clicked, so I knew that the interactions were there, so I just started with the interactions and went from there to positioning of the filters-wrapper, z-index, etc.

I noticed the combo class, and being that I was in a preview link, I had no fear of breaking things, so I just deleted it and saw that it worked fine once I did.

Ahh using the preview link for non-destructive editing and testing is a great idea - I was creating and restoring from backups every time.

Thanks for your insights and kind words, have a great day!

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