Community forum for knowledge and support

Updated last year

Figma plugin log-in issue

At a glance

A community member is having an issue with the Figma plugin - when they try to log in, the browser opens and logs them in automatically, but nothing happens in Figma. They have tried restarting their laptop, browser, and Figma. Another community member responds that they have looked into the logs and found an issue that prevented the extension from loading, and suggests the original poster quit Figma and try again. The original poster confirms they have done so, and the issue is now resolved.

Useful resources

JJohn Zapido

Hi Everyone, I tried backreading and doing a search for a solution.

My problem is this – when I use the figma plugin it says log-in. But when I log-in it opens my browser, automatically logs me in, and then nothing happens in Figma. I’ve been trying to solve this earlier, restarting my laptop, restarting browser, figma etc

https://www.loom.com/share/3dfa0f61cf6847d1b0ea1f1736daf6cb?sid=25fae626-572c-4d0b-b834-232f5d8a569e

4 comments

SSam Parkinson

Hi John, I'm sorry about this frustrating issue.

I had a look through the logs on our end and I think I spotted an issue that prevented the extension from loading. Would you mind quitting Figma then trying again?

JJohn Zapido

Sure. Thanks for the fast response 🙂

JJohn Zapido

There you go. thanks Sam! All fixed now in Figma.

JJohn Zapido

<@U038CLPTZD3>

Add a reply