Community forum for knowledge and support

Updated 2 months ago

Discrepancy between annual starter plan and free plan

At a glance

A community member is currently on an annual starter plan, but the Manage Plan section shows they are on the free plan. They have tagged @Matt and asked for assistance. Another community member, @Diego - MotionGurus.co, has requested the first community member's Relume account email, and the first community member has responded that they have sent a direct message to @Matt as they are unable to create a new project due to being paywalled.

DDiego - MotionGurus.co

I'm currently on an anual starter plan yet under Manage Plan it says I'm on the free plan.

@Matt if you could lend a hand that would be amazing, thanks and sorry for hassle 🙏

Attachment

2 comments

MMatt Johnson

@Diego - MotionGurus.co can you DM your Relume account email?

DDiego - MotionGurus.co

@Matt done, when you can please check DM. I'm paywalled and unable to create a new project, thanks!

Add a reply