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Changing Subscription Payment Method and Billing Cycle

At a glance

The community member is requesting to change their Relume Library Pro subscription from an annual billing cycle to a monthly billing cycle. They would like guidance on the process and information on any pricing implications. The community member has provided their current subscription details. In the comments, another community member suggests emailing support@relume.io for billing questions, but there is no explicitly marked answer.

Hello Relume Library Team,
I hope this message finds you well. I am writing to you regarding my Pro subscription with Relume Library, initially subscribed with an annual billing cycle. I am considering a change in my payment method and would like to switch to a monthly billing cycle.
Could you please guide me through the process of making this change? I am prepared to complete any necessary steps to ensure a smooth transition. Additionally, I would like to know if there are any implications or adjustments in pricing due to this change.
For your reference, here are the details of my current subscription:

  • Invoice Number: 7A4BDBDA-0003
  • Date of Issue: December 28, 2023
  • Due Date: December 28, 2023
  • Total Amount Due: $480.00 USD
  • Description: Pro Plan (Yearly) for the period Dec 28, 2023 – Dec 28, 2024
My contact details are as follows:
I am available to provide any further information and to undertake the necessary procedures. Thank you in advance for your assistance and understanding.
Looking forward to your prompt response.
Best regards,
Belondjo Bolankoko

L
D
2 comments

Hey ! Please email support@relume.io for billing questions

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