Can't sign into the figma plugin

At a glance

A community member is having trouble signing into the Figma plugin. The plugin directs them to their browser, which says the account is successfully linked, but when they go back to Figma, the plugin flashes a screen starting to load the library before reverting back to the login screen. The community member has tried restarting Figma and their browser, as well as using the Figma app, beta app, and browser version, but the issue persists.

In the comments, another community member, Sam, responds that they have pushed an update to the Figma plugin that should fix the login issue. They ask the original poster to restart their Figma app or browser tab and let them know if that resolves the problem. If not, they offer to investigate further if the original poster DMs their account email.

Another community member, Jiselle, also reports having the same issue, where the plugin worked last week but no longer does. Jiselle is told that an update has been pushed to the Figma plugin and is asked to try again.

There is no explicitly marked answer, but the community members provide suggestions and updates to address the login issue with the Figma plugin.

SShawn Talvacchia

Can't sign into the Figma plugin

The Figma plugin directs me to my browser which says its checking if signed in, then alerts that "Account is successfully linked" and to head back to Figma. When I do, I see the plugin flash a screen starting to load the library for a split second before reverting back to login.

I've tried restarting Figma and my browser. Tried Figma app, beta app, and in the browser.

I'm not sure if it's because I just signed up. I thought it might be because I was on the trial so I went ahead and upgraded, missing out on the benefit of the trial. None of that has helped.

Has anyone had this problem or have any suggestions for fixing it?

4 comments

SSam Parkinson

Hi Shawn, I'm sorry about the connection issues with the figma plugin earlier today. We pushed an updated at about the same time as you posted your message that'll make the login save correctly.

Please restart your figma app (or browser tab) and let me know if fixes it for you!

If not, could you please DM me your relume account email and I'll investigate further. Thanks in advance.

SShawn Talvacchia

Hey Sam, I restarted my computer and it's working now. Thank you so much for the response!

JJiselle Arbeeny

Hi, I'm also having this issue. It worked last week and now it doesn't, tried the browser and the app, restarted as well and I still can't get it to work

SSam Parkinson

Hi Jiselle, we've pushed an update to the figma plugin. Please try again!

I'm sorry about the instability of our figma plugin lately. Rest assured that we're working to improve our monitoring & processes in this area.

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Can't sign into the figma plugin