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Billing Inquiry: Unexpected Charge on Card

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hello - im wondering where i do or who i talk to in regards to billing. i thougth i had signed up for monthy billing and my boss just got a 1400 charge on his card??!?!

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10 comments

Hey ! I've followed this by sending you a DM.

Hey ! Leave this one to me.

Hey are you able to DM me your email account so we can look into this further for you?

Hey Dan, sorry i just noticed this thread. i meant to purchase 1-2 seats billed monthly but i just recivied an invoice for what looks like 3 seats billed annually....

we might be interested in that down the road a bit... but 1400 was a bit of a shocker, and i just got an additional charge of 96 today?

here are my invoices:

im just now seeing your emails Dan. really appreciate the support!

Thank you very much

All good ! Glad we sorted it πŸ™‚

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