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Updated last year

Upgrade account and resolve billing issue

At a glance

The community member has finished their free trial and wants to upgrade their account to a monthly pro plan, but they are being invoiced for the full year at $480 and are unable to change the options. Another community member has sent them a direct message (DM) to assist them, but there is no explicitly marked answer in the comments.

Hi I finished my free trial and I want to upgrade my account to monthly pro but it is invoicing me 480 for the year and preventing me from changing options. Need assistance

C
1 comment

Hi Alexia, I sent you a DM. Thank you

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