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Updated 2 months ago

Update to Pro: Error Message and Support Contact

At a glance

The community member is experiencing an error message when trying to update to the Pro version of the product. The error message states "An error has occurred. Please try again or contact support@relume.io if this error persists. (code: cBATOK2GF)". Another community member has commented that this issue seems to be affecting everyone, and that while the error on the dashboard occasionally disappears, none of the projects are accessible.

DDiego - MotionGurus.co

I'm trying to update to Pro and get this error message "An error has occured. Please try again or contact support@relume.io if this error persists. (code: cBATOK2GF)"

1 comment

AAshley G

This seems to be affecting everyone - though occasionally the error on the dashboard disappears but none of the projects are accessible

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