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Updated 6 months ago

Troubleshooting login issues with Relume account

At a glance

A community member is having trouble logging into their Relume account, as they are receiving a "network error" message. They have tried clearing the cache and using different browsers, but the issue persists. The community members discuss the issue, with one asking what browser the user is using and if they have a VPN/proxy enabled on the device. The user confirms they are using Google Chrome and do have a VPN, which they have tried with both enabled and disabled. Another community member asks if the user is on a PC or Mac, but there is no explicitly marked answer to the original issue.

JJoshua Vallun
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hi sorry if this is in the wrong channel but dont know how to use slack. Can someone please help me figure out why i cant log in into my relume account. Its says network error but i can log into the account with different devices that use the same network. I tried clearing cache and i tried different browser but nothing is working

M
J
3 comments
MMatt Johnson

what browser are you using? Do you have a VPN/Proxy on the device where you get that error?

JJoshua Vallun

Hi i am using Google chrome and i do have a VPN. I tried it logging in with it enabled and disabled

MMatt Johnson

PC or Mac? I know I know...such a 2012 question.

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