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Updated 12 months ago

Trouble with the app when pasting site or page links

At a glance

Community members are reporting issues with the App, where they are unable to paste in sites or individual pages, and the content is not showing up. Several community members confirm they are experiencing the same problem, such as not being able to select elements or getting stuck on the 'importing - this may take a few minutes' screen. A community member indicates that the issue should be sorted now, but others still report the problem is not resolved for them, even after trying common troubleshooting steps like logging out and reinstalling. The community members are informed that a fix has been pushed, and they may need to refresh the page if the tab has been open for over a week.

Anyone having issues with the App? I’ve been trying to paste in a site or individual pages and it’s not showing anything when I paste.

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7 comments

Yeah man I cant even select elements

Yeh, nothing is importing for me. I just get the 'importing - this may take a few minutes' screen

Great to hear that it's not just me. I also cannot import anything and stuck in the same situation as .

hey is should be sorted now

Hey thanks, on my side it's still not working (tried the usual log out + reinstall)

Yeh, it still doesn't work for me either

Fix has been pushed!

You may have to refresh the page if the tab has been open for over a week. Please let us know if you all have issues

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