The problem persists.

which problem is that? What browser?

https://share.cleanshot.com/3kr0B11Q

I'm using Brave

can you send the relume share link for that project - here or in DM

one thing I would try doing is clearing your cache/cookies just for the relume site and try logging in again. You can easily do this near the address bar - I believe the same is true for Brave but its been awhile since I have used that.

this error is no longer wide-spread, so I am trying to rule out what might be unique with you - and maybe some sort of connection to a cookie got corrupted during the down time.

https://www.relume.io/app/project/P1040529_FKPEe3D6O-hixXu3vgyTOk8n-sBB7rnRcTVHpvpsC14

I've already tried clearing cache etc

are you able to load any other projects, or is it just this one that won't load?

All projects

I'm on a Mac if that's relevant?

1. I suspect it would have more to do with cookies than cache, just confirming you've also cleared cookies yeah?
2. Have you tried a different browser?
3. Do you have a VPN?
4. Has the relume site worked for you in the past?

I'll try a different browser etc later this morning and get back to you,.

Sounds good Richard, thank you for your patience in trying to help me troubleshoot this with you - I hope we can resolve it for you soon and apologies for the issues.

So it works in Safari

I’ve tried everything in Brave, VPN etc and still the same issue. It’s no problem for me to work in Safari though:)

gosh very strange

I feel like its something with how Brave blocks cookies maybe?

especially during times of connection issues - we store a lot of data in cookies actually - non-sensitive data - like a prompt or a status of a sitemap etc.

I'll continue with Safari because the whole dashboard experience is better/quicker than Brave.