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Sitemap disappeared after moving section in wireframe builder

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A community member was working in a wireframe builder and moved a section of the page, but then the screen glitched out and the entire sitemap disappeared. They tried using the undo function but it did not work, resulting in the loss of 2 hours of work. Another community member responded, offering to help recover the lost work, mentioning that they have had to do this in the past and that they take snapshots and backups, so they are confident they can get it sorted out.

whilst in the wireframe builder I moved a section from one part of the page to another. Then the screen glitched out and now my entire sitemap has disappeared. Tried hitting undo several times- nothing. Just lost 2 hours of work.
How can it be retrieved?

J
M
3 comments

Literally lost the sitemap prompt, all the page prompts, and the entire wireframe. Pretty upset about this to say the least.

okay, let me DM you and we can get this sorted. We take snapshots and backups - I've had to recover this in the past, so we'll see what we can do. We got this!

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