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Updated 7 months ago

Sharing view access links with clients

At a glance

A community member is experiencing an issue where their clients are receiving 404 errors when trying to access shared view links, even though the links work when the community member tests them. The comments suggest that the issue may be related to the clients' network or IT settings blocking the URLs, as it has happened with multiple clients on different projects. One community member offers to have the community member share the links privately so they can investigate further, but there is no explicitly marked answer to the issue.

JJason Saran
·

Hey guys - I've been trying to share a view access link to my clients, but every time they click on them, they get a 404 .. is this happening to anyone else? I tested the links as well, where I'm signed out and on different browsers and they seem to work.

M
J
5 comments
MMatt Johnson

maybe their network/IT is blocking the URL? I have not heard of this issue before.

JJason Saran

Not sure - it's happened 3 times in the past day

JJason Saran

all different people

JJason Saran

different projects

MMatt Johnson

you mind sending these share links - you can send them in DM if you'd like.

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