Resolving account issues and restoring access to plan features
Resolving account issues and restoring access to plan features
At a glance
A community member is experiencing issues with their Relume account, as it seems to be stuck in a "weird limbo" despite updating their billing information and incorrectly paying a past due invoice. They have not used Relume in a few months but are unable to access their plan's features. Another community member responds by requesting the first member's email, likely to assist them further.
Hey Relume Team, my account seems to be stuck in a weird limbo, despite updating my billing information and (incorrectly) paying a past due invoice, even though I haven't used relume in a few months. Please help. I can't access my plan's features.
