Relume site builder import hangs during import

At a glance

Community members are experiencing issues with the Relume Site Builder Import in Webflow. The import process hangs indefinitely, with the home page (blank) being the only page that appears to start importing before the process stalls. Community members have tried various troubleshooting steps, such as logging in and out, reinstalling the Chrome extension, and creating a new Webflow project, but the issue persists. One community member was able to successfully import all their pages, but the import overwrote their existing homepage, requiring them to restore a backup. The community is awaiting a fix for this issue, and in the meantime, some are resorting to manually copying pages from Relume to Webflow.

LLeaf Bohler

Hello!

I am new to Relume and Webflow. I've tried the Relume Site Builder Import several times this evening and it hangs every time displaying <i>"Importing This may take a few minutes"</i>. It seems to start importing the home page (blank) and then just hangs. I tried via an incognito window as well with the same failure.

How can I make it work?

Thanks!

3 comments

LLeonardo

I am having this same problem and came here to write this message. When importing a site from Relume (small, with 9 pages), the <i>Builder Import</i> hangs forever (see image). In my case not even the home page is imported as I continue to see the Official starter project in the background. I tried:

logout/login to relume, Webflow and the Webflow Relume App
Reinstall the chrome extension
Delete the Webflow project and start with a new one

Any suggestion?

KKaleb Jae

Oo! Thanks for flagging this guys 🙂 Is this still an issue for you?!

cc

LLeaf Bohler

it imports now but there is still a problem. I posted the following in # -getting-started.

Thank you. I tried it again and it imported all of my pages. However, since I already had a home page developed, I told it to create new pages rather than overwrite my existing pages. It overwrote my homepage anyway. Now I need to restore a backup.

When this is fixed the importer will be great. Thanks in advance. ETA?

For now I'll manually copy pages from Relume to Webflow.

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Relume site builder import hangs during import