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Relume Project Loading Issues

At a glance

A community member is experiencing issues with Relume, where their projects are not loading. Other community members suggest trying to access the Relume dashboard, clearing cookies and cache, and checking for any VPN or browser extensions that may be interfering. The community members continue to troubleshoot the issue, with the original poster providing their Relume account email and requesting help with specific project URLs.

BBryon McCartney

What's up with Relume, none of my projects are loading

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5 comments

MMatt Johnson

@Bryon McCartney yeah I just received this as well, but when I went to relume.io and went to my dashboard and then loaded the projects up, everything worked fine. Can you try that? Likely something with cookies or the session that it needs to reload.

BBryon McCartney

I did that, I also cleared cookies/cache, logged out/in. It is loading on Safari but not Arc (Chromium).

MMatt Johnson

@Bryon McCartney is this still an issue for you? If so, can you send me your Relume account email as well as a couple of the project links.

I would also make sure you are not running a VPN of any kind or a chrome extension that might interfere with connection.

BBryon McCartney

@Matt VPN is not connected, I have whitelisted Relume.io in my anti-tracker, I removed several extensions. I cannot open any projects in site builder, bryon@archmark.co

MMatt Johnson

@Bryon McCartney can you provide a couple of the URLs to the projects?

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